Platform Error Rate Increased

Incident Report for Mention Me Ltd

Resolved

This incident has been resolved. The platform is working normally.

Posted May 11, 2023 - 16:45 UTC

Monitoring

We've identified the source of the problem and deployed a fix. We're monitoring recovery of systems now.

Posted May 11, 2023 - 16:16 UTC

Investigating

We're investigating reports of problems with both the Consumer and Client Journeys for end users of Mention Me. We will have an update available shortly.

Posted May 11, 2023 - 16:02 UTC

This incident affected: Client Portal and Consumer Journey.